Play Responsibly Philippines Player Wellbeing

Winning Plus Responsible Gaming

At winning plus, we believe that gaming should always be a source of entertainment — never a source of stress or harm. This page outlines the tools, guidelines, and support resources we provide to help every Filipino player stay in control and enjoy the platform safely.

Play Within Your Means Set Your Session Limits Self-Exclusion Available 21+ Players Only Deposit Limits in PHP Support Always Available Track Your Activity Gaming Should Be Fun Play Within Your Means Set Your Session Limits Self-Exclusion Available 21+ Players Only Deposit Limits in PHP Support Always Available Track Your Activity Gaming Should Be Fun

Our Commitment to Safe Play

Winning plus is committed to providing a safe, fair, and enjoyable gaming environment for all Filipino players. We take responsible gaming seriously and have put in place a range of practical tools and policies to support player wellbeing.

Deposit Limits

You can set daily, weekly, or monthly deposit limits on your winning plus account to help you stay within a budget that works for you. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period of 24 hours. This gives you full control over how much you spend on the platform at any given time. Lowering your limit takes effect right away, while requests to raise it are subject to a mandatory review period. We encourage all Filipino players to set a deposit limit when they first register. This simple step can make a significant difference in keeping gaming enjoyable and stress-free. Visit your account settings at any time to review or adjust your current limits.

Session Time Reminders

Winning plus allows you to set session time reminders so you receive a notification after a chosen period of play. These reminders are designed to help you stay aware of how long you have been gaming without interrupting your experience. You can choose reminder intervals that suit your personal routine, whether that is every 30 minutes, every hour, or longer. When a reminder appears, you have the option to continue playing or to take a break — the choice is always yours. Staying aware of time spent on the platform is one of the most effective habits for responsible gaming. We recommend all players, especially those who enjoy longer sessions, to activate this feature. It is available directly from your account dashboard at no extra cost.

Take a Break

If you feel you need a short pause from gaming, the Take a Break feature lets you temporarily suspend your account for a period of your choosing — from 24 hours up to several weeks. During this period, you will not be able to log in, place bets, or access any gaming features on the platform. All pending withdrawals will still be processed normally during your break. This feature is ideal for players who want a brief reset without permanently closing their account. You can activate Take a Break from your account settings at any time, and it takes effect immediately upon confirmation. We encourage Filipino players to use this tool proactively, before gaming starts to feel like a burden rather than a pleasure.

Self-Exclusion

For players who feel they need a longer break or want to stop gaming altogether, winning plus offers a self-exclusion option that can be set for periods ranging from six months to a permanent ban. Once self-exclusion is activated, your account will be closed and you will not be able to register a new account during the exclusion period. We take self-exclusion requests very seriously and process them promptly to ensure your protection. Any remaining balance in your account at the time of self-exclusion will be returned to you through your registered payment method. If you are struggling with problem gambling, we strongly encourage you to use this tool and to reach out to a professional support organisation. Self-exclusion is a courageous and responsible step, and our team is here to support you through the process without judgement.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or experience. Being aware of the warning signs is the first step towards getting help. The following indicators may suggest that gaming has moved beyond healthy entertainment.

Behavioural Warning Signs

  • Chasing losses by placing larger bets to try to recover money already lost.
  • Hiding gaming activity from family members or close friends.
  • Missing work, school, or important commitments because of time spent gaming.
  • Borrowing money or selling personal belongings to fund gaming activity.
  • Feeling restless, irritable, or anxious when not able to play.

What You Can Do

  • Talk to someone you trust — a friend, family member, or counsellor — about how you are feeling.
  • Use the responsible gaming tools available in your winning plus account settings immediately.
  • Contact a professional helpline such as the Philippine Amusement and Gaming Corporation (PAGCOR) helpdesk for guidance.
  • Keep a record of your gaming sessions, wins, and losses to gain a clearer picture of your habits.
  • Request self-exclusion if you feel you cannot control your gaming on your own — it is always the right call.

Age Restriction Policy

Winning plus strictly prohibits access to its platform by anyone under the age of 21, in line with Philippine gaming regulations. We use identity verification procedures during registration to confirm the age of all new players. If we have reason to believe that a player is underage, we will suspend the account immediately pending verification. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. If you suspect that a minor has registered on our platform, please contact our support team right away so we can investigate and take appropriate action. Protecting young people from the potential harms of gambling is a responsibility we take very seriously at every level of our operations.

21+ Only Philippines Regulation

Need Help or Have Questions?

If you have concerns about your gaming habits or want to learn more about the responsible gaming tools available on winning plus, our support team is ready to assist. You can also check our FAQ page for quick answers about account controls, limits, and self-exclusion options available to Filipino players.